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Chapter 01 · Getting started

Your venue, up and running.

What you get when your venue is created, what to install on each simulator PC, and how to run your first paid session. Most venues finish this in an afternoon.

Where to find it·Admin panel › Settings and each rig PC

Multitap has two halves. The admin panel runs in a browser at your own address and needs no installation. The rigs run a launcher and a small in-game app, which you install once per simulator. This chapter takes you from a new venue to your first paid session, in the order that works.

Video: getting started and settings (8 minutes)Everything in this chapter, recorded on a real venue's admin panel.
On Cloud Lite?

Cloud Lite venues have no rigs or launcher to install. Your setup is shorter and lives in its own chapter: Cloud Lite.

What you receive

When your venue is created you get three things: an address of the form your-venue.mlttp.com, an admin email and password, and a venue API key. The address is your admin panel, and the base for your public pages (booking, leaderboards, leagues, registration). The key is what your rigs use to prove they belong to you. Keep it with your other credentials. The admin panel never shows it, but your venue page in your Multitap account can show it again after you enter your account password.

Try it before you buy it

You can try everything in this guide in the demo venue. Open the demo login details, copy the username and password, then choose Launch the Demo. The demo has simulated rigs that respond to sessions and launches, so the Launcher and Groups pages behave as they would with real hardware.

The first hour: the admin panel

  1. Sign in.

    Open your address, enter the email and password. You land on the Dashboard. Chapter 03 covers the layout.

  2. Brand it.

    Go to Settings. Set the Venue Name, upload your logo, and set the Primary Color. From this point the login card, the TV displays and the rig launcher carry your brand. Under AC Client Path, enter the Assetto Corsa install path your rigs use, and note the Server Address and Venue ID shown under Sim Rig Setup for the rigs. Chapter 16.

  3. Build the catalogue.

    On Cars & Tracks, open Advanced: upload content by hand and upload a ZIP or folder of your content. Once your rigs are installed and online, Pull from sims on the same page adds anything they have that the catalogue is missing. Check the Needs Review list and give any unclassified cars a class; classes are what make leaderboards and Discord posts work. Chapter 11.

  4. Make a board.

    On Leaderboard, create a board for a track you know customers will drive, and copy its landscape display address for later. Chapter 09.

The second hour: the rigs

Repeat the first four steps on each simulator PC. Before you start, sign in to Windows as the rig's normal user, install Assetto Corsa through Steam and start it once, install Custom Shaders Patch, and leave Steam signed in. The full detail is in Chapter 23.

  1. Download the rig installer.

    In the admin panel, open Settings, Downloads and press Download the rig installer. Download it on the rig, or copy it there; the same file works on every rig at your venue. Keep its file name as it is (MultitapRigSetup_ followed by your server and venue ID), because that is how it knows your venue. Have your API key ready: your venue page in your Multitap account shows it again under Show API key.

  2. Run the installer.

    The window opens with the Server and Venue ID already filled in. Paste the Rig API key once, check the Assetto Corsa folder it found, and leave the ticks on. Press Download and install: it checks your details with your venue first, then downloads the rig software, which takes a few minutes, and installs it. When Windows asks to allow Content Sync, answer Yes. Setup installs the launcher, the in-game apps and the collector, starts them with Windows, and opens the launcher already connected: the Standing by screen should read CONNECTED.

  3. Map the wheel.

    Press Shift + F4 to open the hidden menu, open Configure Controls and bind Accept, Cancel, Left, Right and the rest to the wheel. Save and drive the wizard yourself once.

  4. Save and name the rig at the desk.

    Back in the admin panel the rig has appeared on the Launcher page. Under Settings, Saved Sims, give it a name and press Save rig, so staff see Cockpit 1 rather than Sim 1 and the rig keeps its slot.

  5. Copy your content.

    Install your mod cars and tracks on one rig only. On the Content Sync page, make that rig the master and sync the rest from it over your venue network. Chapter 12.

  6. Check each rig.

    On the Launcher page, press Check rig on each rig's row. You get a checklist that reads Ready, Ready with warnings or Not ready, with a fix for anything that failed. Chapter 04.

You install each rig once. After that, rigs update themselves when they start, and never in the middle of a session.

The first session

  1. Register the driver.

    Open the registration page on a tablet at the desk and have them fill it in, or add them on the Drivers page. This links their laps to a real name and an email. Chapter 10.

  2. Start the session.

    On the Launcher page, click their rig, type their name and press a time. The rig wakes with their name on it.

  3. Launch.

    Either let them drive the wizard on the wheel, or pick a car and track at the desk and press Launch. Chapter 04.

  4. Watch the board.

    Their first lap appears on the leaderboard display and in the Dashboard's activity feed. If they registered with an email and you have switched email on, they get a welcome message.

The first week

None of these are needed on day one, and each takes about ten minutes.

Do thisGet thisChapter
Connect a mailbox and switch email onBeaten-time, personal best, comeback and birthday emails, and a weekly summary for you14
Connect Discord and choose a channelRecords, personal bests and league news in your community server15
Install the broadcast app on the PC that drives your TV; one broadcast PC is includedLive races and your idle video with your logo on the venue TV16
Save a Quick Start on the Groups pageA birthday-party race that launches in two clicks05
Turn on Customers can start group sessions from their rig under Settings, Rigs & GamesFriends host and join their own group races from the wheel, without staff building them05
Create an Open Track before a partyA guest list, a queue that calls each guest to a free rig, and a board on the TV06
Create a leagueWeekly race nights run from one screen, with results and public standings17