Every venue gets its own address in the form your-venue.mlttp.com. Open it in a browser and you are looking at the admin panel: the same screen on a phone in the car park, a tablet at the front desk, or a laptop at home. There is nothing to install for the admin side. This chapter covers the login, the layout shared by every page, and the Dashboard you land on.
Signing in
The login card shows your venue's logo and name once you have uploaded a logo in Settings; before that it shows the Multitap mark. Because you open the panel at your own subdomain, the venue is already known, so the form asks only for Email and Password. If you ever open the panel from a plain IP address instead, a third field, Venue ID, appears so you can type it.
Press Sign In. The button reads Signing in… while it checks, then the panel opens on the Dashboard. A wrong email or password shows Invalid credentials under the title and the card gives a short shake. If the panel cannot reach the server at all you see Connection error. Please try again.
You stay signed in for 24 hours on that device. If the session lapses while you are working, the login card reappears over the page you were on; sign in again and carry on. Sign Out at the bottom of the sidebar ends the session immediately.
When a venue logo is set, the login card and the header show your branding, and a small powered by Multitap line sits under the form. Your accent colour from Settings is applied to the login card too, so customers looking over a staff member's shoulder see your brand, not ours.
The layout
Every page shares the same frame.
Header
The Multitap logo and your venue name sit at the top, with a menu button on the left. How the sidebar behaves depends on the width of the screen. On a laptop or desktop it is open in full and the menu button collapses it to icons. On a tablet it shows as a rail of icons and the menu button opens the full menu over the page. On a phone it is hidden, and the menu button slides it in as a drawer.
Themes
The admin panel comes in seven themes. Pit Wall (carbon black with signal red) is the default, Multitap Livery is asphalt with hi-vis yellow and square edges, and Night Race is midnight navy with timing amber. Race Day has light surfaces and deep blue for bright venues and reception desks, High Contrast has bright text, clear outlines and larger labels for easier reading, Endurance is slate and cool blue, and Clubhouse is warm charcoal and champagne. Pick one under Settings › Venue › Admin theme. It saves the moment you click and applies to everyone who signs in to your venue's panel. The theme only changes the admin panel: your public screens, booking pages and emails keep your venue colour. The screenshots in this guide use Multitap Livery.
Sidebar
The sidebar is the map of this guide. Its items are grouped under six headings: Race control (Dashboard, Launcher, Groups, Open Track), Competition (Leagues, Challenges, Leaderboard), Results (Drivers, Laps, Import, Reports), Content (Cars & Tracks, Content Sync, Sponsors), Marketing (Events, Bookings, Email, Discord, Links) and Venue (API, Settings). Each item is a chapter. Leagues and Bookings carry a Soon badge and are greyed out until they switch on for every venue. On Cloud Lite the sidebar keeps only Leaderboard under Competition, Drivers, Laps and Import under Results, Links under Marketing and Settings under Venue.
| Item | What lives there |
|---|---|
| Dashboard | Today's numbers, system health and what needs your attention. This chapter. |
| Launcher | One row per simulator: start, launch, extend and end sessions. Chapter 04. |
| Groups | Multi-rig races and traffic sessions. Chapter 05. |
| Open Track | Parties and events: a guest list, a queue and a board on the TV. Chapter 06. |
| Leagues | Leagues, race night formats, rounds, standings and the Tonight screen. Chapters 17 to 20. |
| Challenges | Hotlap contests on one car and track, with their own public pages. Chapter 07. |
| Bookings | Online reservations and the schedule grid. Chapter 08. |
| Leaderboard | Saved boards and the TV display links. Chapter 09. |
| Drivers | The driver database, imports and name matching. Chapter 10. |
| Cars & Tracks | Your content catalogue: names, classes, regions, AI lanes. Chapter 11. |
| Content Sync | Copy cars, tracks, apps and CSP from one master sim to the rest. Chapter 12. |
| Laps | Every lap ever recorded, with the tools to clean them up. Chapter 10. |
| Import | Past laps from results files, an Emperor server or a CSV file. Chapter 10. |
| Reports | Venue statistics and content usage. Chapter 13. |
| Mail setup, automated emails, templates and the queue. Chapter 14. | |
| Discord | Bot connection, announcement types and cooldowns. Chapter 15. |
| API | Keys, usage and webhooks for your own integrations. Chapter 22. |
| Links | Every public page a customer can open, with copy and open buttons: booking, leagues, registration and the traffic leaderboard. TV display links are on the Leaderboard page. |
| Settings | Branding, rigs, modes, presets and the rest. Chapter 16. |
If you leave a page with unsaved changes, the panel asks You have unsaved changes. Leave without saving? and gives you Cancel and Leave. Enter confirms leaving; Escape stays.
Stats bar
The bar along the bottom of every page refreshes every thirty seconds. After the Live badge come the live numbers: Sims connected right now, Sessions running, and Groups, the group races and traffic sessions in progress. Broadcast PCs are not counted as sims. Then your inventory: Drivers, Cars, Tracks and Laps, counted across every game you have enabled. On a phone the two sets sit on two rows.
Messages
Short confirmations appear as a toast at the bottom of the screen for three seconds, coloured green for success, red for errors and amber for warnings. Anything that needs a decision appears as a confirmation with Cancel and an action button; destructive actions get a red button. Enter and Escape work on all of them.
Dashboard
The Dashboard is the page you land on. It refreshes itself every thirty seconds and is designed to be glanced at. Today always means your venue's own day and hours, set from your venue's location, wherever you happen to be looking from.
The header
Under the title are today's date and the time at your venue. On the right, Customize dashboard lets you choose which cards and sections your team sees and which measure the hourly chart shows first; saved choices apply to everyone signed in to your venue, on every device. Next to it a chip counts the rigs on track right now, Check all rigs runs a rig check on every connected rig at once, and Launch session takes you to the Launcher.
Today
| Tile | What it shows |
|---|---|
| Laps today | Lap results recorded today, across all games. |
| Drivers today | How many different drivers have played today, counting laps, traffic scores and rig logins. |
| Traffic today | Traffic scores recorded today, with how many drivers set them. |
| Rig time today | Logged-in time on your rigs today, across all games. |
| Rigs on track | Rigs in a session out of all your rigs, for example 1 / 8, with the rest broken down as ready, idle, not ready and offline. |
| Bookings today | Today's bookings and the next one due. Shown only when online booking is switched on. |
| Best lap today | Today's fastest valid lap with the driver, track and car. Reads No valid laps yet today until there is one. |
Rigs
A card for every rig with its name and its state: On track, Ready, Idle, Not ready or Offline. A rig on track shows the driver and, for a timed session, a bar with the time left. Launcher at the top of the panel opens the Launcher page.
Who played today
Today's activity per game, then a table of every driver who played, with their games, what they did (laps, traffic or just a rig login), their laps, traffic scores, rig time and when they were last seen. A driver still at a rig is marked Logged in.
Activity by hour
A bar for each hour of today, so you can see when the venue was busy. The Show list switches the bars between drivers, rig minutes, laps and traffic scores, and a note names the peak hour.
Recent activity
The latest activity, newest first: when it happened, the driver, the game and the kind of activity, the result (a lap time, marked invalid when the lap did not count, or a traffic score in points), the car and the track. All laps opens the Laps page. For a TV, the activity feed leaderboard display calls out records, personal bests and first laps as they happen.
Needs attention
Either a green All clear or a short list of links, each taking you to the page where the fix lives.
| Link | Meaning |
|---|---|
| N rigs not ready | Rigs whose last check found something that stops them working. Opens Launcher, where each rig's Check rig shows what to fix. |
| N unmatched player names | In-game names that are not yet linked to a registered driver. Opens Drivers. |
| N unclassified cars | Cars with no class, which keeps them off class-filtered boards. Opens Cars & Tracks. |
| N unclassified tracks | Tracks with no region. Opens Cars & Tracks. |
| Email: finish your mail server setup or Email: last email failed | Your email needs you to fix something. Opens Email. |
| N failed emails | Emails that could not be delivered. Opens Email. Left out while the line above already says the last email failed. |
| Discord: choose a channel, Discord: last post failed or Discord: reconnect the bot | Discord needs you to fix something. Opens Discord. |
Below the links come the most recent launch failures, up to five. When a rig cannot start a game because the car or track is missing on that PC, it reports the failure here: which rig, what kind of launch, and what was missing. A rig that appears here repeatedly needs content copied to it, which Content Sync does for every rig at once. Two other reasons show up here in plain words: Content sync in progress when someone tried to launch on a rig that is copying content, and Motion off: followed by the fix when a motion rig started without D-BOX motion. A group race or traffic server that fails to start is listed here too, as Race server, with Show log for the details.
System
Four lines with a coloured dot each.
- Telemetry tells you when the last lap arrived from any rig: green within five minutes, amber up to thirty, red beyond that, and grey if nothing has ever been received. If rigs are busy and this line is red, the in-game app on the rigs is not talking to the server.
- Email says in a few words whether your email is working, for example Email: sending as Demo Lounge <[email protected]>, last email 3m ago. Click it to open the Email page; Chapter 14 lists every state.
- Discord does the same for Discord, for example Discord: posting to #bot-tests, last post 4h ago. Click it to open the Discord page; Chapter 15 lists every state.
- Game servers shows how many server slots are in use across the platform, for example 0 of 80 slots in use. Group races and traffic sessions each take one. You will rarely need to think about it; it is here so support can see it at a glance.
Global activity and upcoming events
At the bottom, Global activity shows the latest laps from venues around the world on VenueLaps, and Upcoming events lists events on VenueLaps, with a link to plan your own.